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Custovox Ai MCP Server

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custovox.ai churn risk detection MCP server: 0-100 score from customer message sequences

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custovox.ai churn risk detection MCP server: 0-100 score from customer message sequences

Security Report

3.3
Use Caution3.3High Risk

The servers contain no hardcoded credentials and their tools process only the supplied text. The main concerns are default-on, undisclosed usage telemetry sent to a third-party Google Apps Script endpoint in the sentiment server, and a server-side request forgery risk in the visual server's image loader. These issues keep the score below 7.0 despite otherwise clean code. Supply chain analysis found 18 known vulnerabilities in dependencies (1 critical, 12 high severity). Package verification found 1 issue.

19 files analyzed · 25 issues found

Security scores are indicators to help you make informed decisions, not guarantees. Always review permissions before connecting any MCP server.

Permissions Required

This plugin requests these system permissions. Most are normal for its category.

HTTP Network Access

Connects to external APIs or services over the internet.

env_vars

Check that this permission is expected for this type of plugin.

How to Install

Add this to your MCP configuration file:

{
  "mcpServers": {
    "io-github-jeremdecustovox-custovox-churn-signal": {
      "args": [
        "-y",
        "custovox-tools"
      ],
      "command": "npx"
    }
  }
}

Documentation

View on GitHub

From the project's GitHub README.

custovox.ai — Customer Intelligence MCPs

Listen deeper. Act faster.

NLP-powered MCP servers for business teams. Detect emotions, escalation risks and churn signals from customer calls, reviews, tickets and images.

Built for retail, e-commerce, SaaS and marketing agencies.


What is custovox.ai?

custovox.ai turns customer conversations into actionable business intelligence — using the same AI models used by Google, Amazon, Meta, Uber and Airbnb. Now accessible to any business.

Validated on 83,724 real customer conversations. Academic research — LUMEN Lab / IAE Lille.


MCP Servers

ServerDescriptionStatus
custovox-sentimentMultilingual sentiment (EN/FR/DE/ES/PT-BR)Coming soon
custovox-emotion6-emotion detection from customer textComing soon
custovox-ticket-scorerPriority + sentiment for support ticketsComing soon
custovox-review-analyzerNLP analysis of Google, G2 & TrustpilotComing soon
custovox-churn-signalChurn risk from conversation sequencesComing soon
custovox-visualImage analysis for hospitality & retailComing soon
custovox-peacePEACE™ Escalation Detection 0-100Proprietary

Use Cases

  • Market Research — Analyze thousands of reviews across markets and languages
  • Competitive Analysis — Monitor competitor sentiment automatically
  • Retail & E-commerce — Detect product issues from photos and reviews
  • SaaS — Predict churn before it happens
  • Marketing Agencies — Deliver NLP insights without building your own models
  • Call Centers — Detect escalation in real time with PEACE™

Supported Languages

English · Français · Deutsch · Español · Português (BR)

Native models — no translation needed.


PEACE™ Algorithm

Score = Emotion x 0.45 + Intention x 0.40 + Sentiment x 0.15

Validated on 83,724 conversations. R2=0.848.


Links


Powered by transformers. MIT License.

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